Baji12 Privacy Policy — We are committed to protecting your information

Data Collection

Baji12 collects various types of information from users to operate its services effectively. All data collection is fully lawful and limited to specific purposes. We never collect unnecessary information without your knowledge.

Directly Collected Information

When you register with baji12, we collect certain information directly from you. An account cannot be created or services accessed without this information.

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment information (Mobile Banking/Nagad number)

Automatically Collected Information

When you use the baji12 website or app, certain information is collected automatically. This data is used to improve platform performance and ensure security.

Use of Information

Baji12 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or harmful activities. A full list of how we use your information is provided below.

• Creating an account and completing the identity verification (KYC) process.
• Processing deposits, withdrawals, and transactions.
• Providing gaming services, bonuses, and promotions.
• Providing customer support and technical assistance.
• Detecting and preventing fraud, money laundering, and illegal activities.
• Complying with regulatory and legal obligations.
• Personalizing your platform experience.
• Sending important updates and promotional information (with your consent).

Data Storage & Security

Baji12 stores your data on secure servers and complies with international security standards. Our database systems are monitored around the clock, and all unauthorized access attempts are fully blocked.

• All data is stored with AES-256 encryption.
• Firewalls and intrusion detection systems are active on our servers.
• Regular security audits and vulnerability assessments are conducted.
• Data backups are stored at a secure offsite location.
• Staff can only access the information they need to perform their role (Least Privilege principle).

Data Sharing & Disclosure

Baji12 never sells your personal information. However, in certain circumstances, data may be shared with trusted partners or relevant authorities.

Data Sharing Scenarios

• Payment Processor: Necessary information is shared with payment gateways such as Mobile Banking and Nagad to process transactions.
• Regulatory Authority: Information may be disclosed to relevant government authorities or courts where required by law.
• Game Provider: Limited data may be shared with certified game providers to verify game outcomes.
• Fraud Prevention: Information may be shared with specialist verification agencies to prevent fraud and money laundering.

Cookie Policy

Baji12 uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Types

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

Your Rights

Under baji12's Privacy Policy, you have several important rights over your own data. We respect these rights and process all requests within 30 days.

Children's Privacy

Baji12 is fully committed to protecting minors. Our services are intended for users aged 18 and above only.

• No one under the age of 18 is permitted to register.
• We do not knowingly collect any information from minors.
• If a minor is identified, their account and data will be deleted immediately.
• KYC verification is mandatory for age verification.

If a parent or guardian believes their child has registered by mistake, please contact us immediately.

Security Measures

Baji12 employs industry-leading security technology to protect your data. Our security team monitors your account 24/7.

• SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
• Two-Factor Authentication: Enable 2FA on your account for an extra layer of protection.
• Auto Logout: Sessions are automatically terminated after a period of inactivity.
• Login Alert: You will receive an instant notification whenever a login is detected from a new device.
• DDoS Protection: The platform is protected against server attacks.
• Penetration Testing: Independent security experts conduct system reviews twice a year.

Policy Changes

Baji12 may update this Privacy Policy from time to time. Changes may occur due to regulatory updates, technical upgrades, or service expansions.

• For significant changes, a notification will be sent via email or through the platform.
• The effective date of any change will always be displayed at the top of the page.
• Continued use of the service after a policy update takes effect will be considered acceptance of the new policy.
• We will provide a copy of any previous version upon request.

Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We typically respond within 24–48 hours.